❓ Frequently Asked Questions
Answers to Common Questions About DeFiMatrix
This FAQ addresses the most common questions about DeFiMatrix's Agentic AI platform, features, and operations.
General Questions
What is DeFiMatrix?
DeFiMatrix is an Agentic AI platform that enables users to express financial goals in natural language and have autonomous AI agents work to achieve those goals across DeFi protocols. Our initial focus is on yield optimization with minimal user effort.
How is DeFiMatrix different from other DeFi platforms?
Unlike traditional DeFi platforms that require technical knowledge and manual management, DeFiMatrix uses Agentic AI to handle the complexity for you. You simply express what you want to achieve, and your AI agent works 24/7 to make it happen while you maintain full control and visibility.
Is DeFiMatrix custodial or non-custodial?
DeFiMatrix is fully non-custodial. Your assets always remain in your wallet, and you maintain complete control. Our platform never takes custody of your funds at any point.
Which blockchains does DeFiMatrix support?
Our MVP focuses on Arbitrum for optimal gas efficiency and yield opportunities. We plan to expand to additional EVM-compatible chains in future updates based on security assessments and user demand.
AI Agent Questions
What can the AI agent do for me?
Your AI agent can understand your financial goals, develop optimal yield strategies, execute transactions across protocols, automatically compound rewards, monitor performance, and adapt to changing market conditions—all while keeping you informed through a transparent activity log.
How does the AI agent make decisions?
Your agent uses advanced algorithms to analyze yield opportunities, gas costs, protocol security, and market conditions. All decisions are guided by your stated goals and risk parameters, with every action logged and explained in human-readable terms.
Can I control what my AI agent does?
Absolutely. You set the boundaries through risk parameters and protocol whitelists. You can pause your agent at any time, adjust your goals or preferences, and maintain full visibility into all actions through the transparent activity log.
What happens if the market crashes?
Your AI agent continuously monitors market conditions and will adapt strategies according to your risk parameters. In extreme conditions, the agent may move to more conservative positions or alert you if human intervention is recommended.
Security Questions
How secure is DeFiMatrix?
Security is our top priority. We implement multiple layers of protection including audited smart contracts, non-custodial architecture, transaction simulation before execution, continuous monitoring, and strict permission controls. All integrated protocols undergo rigorous security assessment.
Have the smart contracts been audited?
Yes, all DeFiMatrix smart contracts undergo multiple independent security audits by leading firms before deployment. Audit reports are publicly available on our website.
What happens if a protocol is exploited?
Our security monitoring systems continuously track protocol health. If an integrated protocol shows signs of compromise, your agent will immediately stop interacting with it and, depending on your risk settings, may withdraw funds to safer alternatives.
Can I lose my funds using DeFiMatrix?
While DeFiMatrix implements extensive security measures, all DeFi activities carry inherent risks. We mitigate these risks through protocol vetting, security monitoring, and conservative default settings, but cannot guarantee against all potential losses in the broader DeFi ecosystem.
Usage Questions
How much does DeFiMatrix cost to use?
DeFiMatrix operates on a simple fee structure: a small percentage of the yield generated by your AI agent. If your agent doesn't generate yield, you don't pay fees. Exact fee percentages are available on our pricing page and may be reduced by holding DMX tokens.
Is there a minimum investment amount?
There is no strict minimum, but due to gas costs on Ethereum-based networks, we recommend a minimum of $1,000 in assets for optimal efficiency. Smaller amounts may see a higher percentage of yield consumed by transaction costs.
How do I withdraw my funds?
Since DeFiMatrix is non-custodial, you maintain full control of your assets. You can withdraw from positions directly through our interface, or pause your agent and manage withdrawals manually through the underlying protocols if preferred.
Can I use DeFiMatrix on mobile devices?
Yes, DeFiMatrix offers a fully responsive web interface that works on mobile browsers. We also provide native mobile apps for iOS and Android with all the same features as the web version.
Technical Questions
How does the natural language processing work?
Our natural language system uses advanced AI models to interpret your financial goals expressed in everyday language. It extracts key parameters like assets, risk tolerance, and time horizons, then translates these into formal strategy specifications for your AI agent.
What happens if there's a network outage?
DeFiMatrix's infrastructure includes redundancy and failover systems. If network issues occur, your agent will resume operations once connectivity is restored. Since your assets remain in your wallet, they're not at risk during outages.
Can I integrate DeFiMatrix with other tools I use?
Yes, we offer an Integration API that allows connection with portfolio trackers, tax software, and other financial tools. Documentation is available in our developer portal.
How often does my AI agent perform actions?
The frequency varies based on market conditions, gas prices, and optimization opportunities. Your agent balances action frequency against gas costs to maximize your effective yield. All actions are recorded in the transparent activity log.
Getting Started
How do I start using DeFiMatrix?
Getting started is simple: create an account, express your financial goal, connect your wallet, configure your preferences, and approve your agent's strategy. The entire process takes just a few minutes.
Which wallets are supported?
DeFiMatrix supports most popular wallets including MetaMask, WalletConnect-compatible wallets, Coinbase Wallet, and hardware wallets like Ledger and Trezor.
Where can I get help if I have more questions?
Our support team is available through in-app chat, email, and our community Discord. We also offer comprehensive documentation and video tutorials in our Help Center.